I saw their ad and decided to try it. I ordered 3 last night. One - I accidentally put in an incorrect city, it is for my son’s birthday tonight. I emailed them and they corrected it in less than 2 hours, they didn’t charge me for MY mistake, and he will have it in a few minutes for the hour he was born 35 years ago.
Where do you get customer service like this? They are just AWESOME! I previewed it and cried.
Two - I sent one to my youngest son and his fiancé made with the night they got engaged. It’s been a tough couple weeks - they absolutely loved it and are so thrilled - as am I!
Three - one of my best friends passed away from Covid at 44. I’m sending one to his wife, my BFF, the night before his Celebration of Life. I will be by her side when she opens it - a tribute to him as he journeys in the great beyond.
The product is so unique and meaningful. The musical notes set to the night sky are just magical.
So, what could I do but order another tonight for a couple that was married last night!! I couldn’t attend their wedding, but they will know I’m thinking of them.
They have a lifelong customer now. I can’t say enough about the quality, response time, excellent customer service and kindness these two gentlemen have shown.
To say I’m thrilled is an understatement! Thank you Starry Nights! I’ll be back for more soon!